Personal Mannatech Websites (PMW) Just Got A Lot Better
It’s no secret with the rise of real-time, on-demand services, buyer expectations have evolved. With all the things you can order online at the speed at which they can be delivered has helped quench the thirst of consumers the world over.
However, consumers are still frustrated with getting simple answers to questions, such as hours of operation, business location and delivery status just to name a few. The integration of Artificial Intelligence (AI) and chatbot technology has relieved a lot of the burden helping customers get this basic information, and a lot more. The “more” part is what we are here to talk about.
Chatbot Technology on Every PMW
We are excited to announce that as of today every Personal Mannatech Website in North America* (English sites only for now) includes chatbot technology. This not only will help enhance the customer experience, it will double in helping you grow your business.
But that’s just the beginning.
Here are a few of the other great features and benefits of Mannatech’s chatbot technology:
- Chatbot included on every page
- Consumer Interactivity – ask a question or review FAQs
- Order products directly from the chatbot
- Search product information or get help with order history information
- Get suggestions on product and opportunity videos just by asking what you are looking for
- “Find an Associate” feature
- COMING SOON: “Live” Assistant
Customer Retention Game Changer
In his opening remarks at MannaFest LIVE 2020, Mannatech CEO, Al Bala, made it clear that 2020 and beyond will be about delivering a new culture of customer obsession. “We believe that customer experience, customer acquisition, customer retention, are the foundation of a strong business that will endure through the many, many years ahead of us.”^
As you can see, having Mannatech’s ChatBot technology available 24/7 will be a huge advantage for your customers—allowing them to get the information they need quickly and easily, and most importantly, on their terms—all without having to call customer service.
This is what customer obsession is all about: giving the customer what they need, when they want it.
*mannatech.com and ca.mannatech.com^All commissions and bonuses are earned through the sale of Mannatech products.